INES – National Institute of Science and Technology for Software Engineering

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  • INES will be presenting on the CRIWG 2009

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    Publicado em August 5th, 2009Publications

    The paper entitled “Social Knowledge Management in Practice: A Case Study” was accepted to be presented on the 15th Collaboration Researchers’ International Workshop on Groupware (CRIWG 2009). This paper is a result from project “Social Networks as a Knowledge Management Tool for Software Development”.

    This papers presents a proposal for useing social networks as knowledge management tool for companies. This proposal includes the usage of asocial network environment with its related knowledge management proces. Besides the process, a set of metrics is also proposed. Finally the paper reports more than three years of experiences from an Innovation Institute in Brazil using the proposed process, including a comparison of this initiative with the previous knowledge management initiative.

    The paper publication record is: Costa, R. A. et al., 2009. Social Knowledge Management in Practice: A Case Study. In Proceedings of the 15th Collaboration Researchers’ International Workshop on Groupware.  Peso da Régua, Portugal: LNCS.

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